The Success Story of the First Self-Service Gas Cylinder Vending and Replacement Machine in Saudi Arabia, Ending Citizens' Struggles
In line with Saudi Arabia’s vision for development, innovation, and building a vibrant society where its citizens enjoy comfort and well-being, Makaaen has achieved a historic milestone by launching the first self-service gas cylinder vending machine, 100% Saudi-made. This innovation represents a significant leap in providing essential services in an easy and safe manner, enhancing citizens’ comfort and meeting their needs.
Challenges Faced by Citizens:
- Difficulty in purchasing or replacing gas cylinders during peak hours.
- The process of replacement or purchase takes a lot of time and effort.
- The unavailability of cylinder replacement or purchase services near many residential areas.
- Gas cylinder replacement and purchase services are not available 24 hours a day.
Previous analyses indicated the need to create a self-service machine that provides:
- Time savings.
- Effort savings.
- Availability 24/7.
Ending the Struggle with Makaaen's Smart Solution for Citizens' Comfort
In response to these challenges, Makaaen introduced the first self-service gas cylinder vending and replacement machine, built by Saudi hands. It was designed to meet consumers’ needs in a comfortable and safe way and to support the Kingdom’s vision of innovation, featuring:
- An easy-to-use interface with an interactive touchscreen for simple ordering.
- A smart system for cylinder recognition, a safety system against ignition and fire hazards, and a secure door for cylinder storage to ensure citizens' safety and reduce risks.
- Multiple payment options.
- Additionally, the machine operates 24/7 and is equipped with a surveillance camera and an app for remote control and monitoring.
The Positive Impact of the Machine
The machine’s benefits go beyond simplifying the process of purchasing and replacing gas cylinders. It also contributes to enhancing citizens’ satisfaction, reducing congestion, and improving safety in handling gas cylinders. Furthermore, it supports environmental sustainability by incorporating solar panels to power the machine.
Media Coverage
The self-service gas cylinder vending and replacement machine received significant attention from Saudi and Arab media outlets, notably Al Arabiya channel and others:
Public Reactions
The project was widely praised by the public, who commended the Kingdom’s efforts in supporting gas solutions and striving to provide comfort for its citizens. They also requested the rapid deployment of the machine across all cities and provinces of the Kingdom, a sentiment that was prominently expressed on social media platforms, especially TikTok, Instagram, and X, through videos and reels showcasing their use of the machine. This is part of the feedback.
We are now aiming to manufacture over 1,000 self-service gas cylinder vending and replacement machines to be available across Saudi Arabia. This innovation is proof of our ability to turn challenges into opportunities for success and a significant step towards a smarter and more sustainable future in the Kingdom.
